Your Questions, Answered

Generally we ask that sessions must be booked and paid for online before you arrive. Please make sure your booking is confirmed before making the trip. You can book via our website at any time!

Should you be local and passing the site, we are happy to chat about availability - just ask as you pass by.

There's no need to meet anyone on arrival. Once your booking is confirmed, you'll receive your access details by text ahead of your session. Simply drive in, follow the signs to your booked paddock, and you're good to go.

All paddocks are enclosed with deer fencing, giving a safe and secure perimeter for your dog to run and play off the lead. Please check the fencing on arrival and let us know if you have any concerns.

You can book a paddock for either a half hour (30 minutes) or a full hour (60 minutes). Your session time includes arrival, unloading, use of the paddock, and departure — so please factor that in when choosing your slot.

Yes, you're welcome to bring multiple dogs. Just make sure you're able to manage them safely throughout your session and list each on your booking. Maximum number is 5, however, there is only parking for 1 vehicle within the enclosure.

Yes. Each paddock is booked for your exclusive use during your session. No other dogs or visitors will share your area of the space while you're there. 

There are only two paddocks and there may be availability to block the other from being used at the same time should you want no other dogs around, please contact us to discuss.

We have water available on site for your dogs, but there are currently no toilet facilities or power. Please come prepared for an outdoor visit! In the interest of hygiene, please bring your own drinking bowls for your own dogs.

Absolutely. Please bring your own poo bags and remove all waste before you leave. The paddock should be left clean and tidy for the next visitor.

Yes — we warmly welcome professional dog walkers. If you're looking to book regularly or bring multiple dogs from different households, please get in touch with us first so we can go through the relevant details with you. You'll also need to hold your own professional insurance; Proof of insurance is required for Professional dog walkers and owners and banned breeds.

Yes, we welcome all breeds including those covered by the Dangerous Dogs Act, subject to additional conditions. Your dog must be registered with the Index of Exempted Dogs (IED), hold a valid life certificate, and you must have public liability insurance in place for them. Proof of insurance is required for Professional dog walkers and owners and banned breeds.

A 1:1 handler-to-dog ratio is required at all times, and your dog must remain muzzled and on the lead until they are safely inside the paddock with the gate secured. Please get in touch before booking if you have any questions about this.

Your session time begins at your booked start time regardless of when you arrive. We're unable to extend sessions to make up for late arrivals, so please allow yourself enough time for the journey.

Yes — please give us at least 24 hours' notice if you need to cancel or change your booking. Cancellations made with less than 24 hours' notice cannot be refunded. We'd always recommend rescheduling rather than cancelling where possible.

Yes — we are fully insured. However, visitors use the paddocks at their own risk, and we'd encourage all dog owners to have their own pet insurance in place too.