Privacy Notice

Havelock Hounds Privacy Policy

Last updated: 8 September 2026.

This Privacy Policy describes how Havelock Hounds (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a booking through our Wix-powered website.

1. Information We Collect
When you use Wix Bookings on our site, we may collect:

- Contact Information: Name, email address, and phone number.

- Dog Details: Information about your dog(s) and nature of your visit.

- Booking Details: Appointment dates, times, and notes or custom form responses.

- Payment Information: Billing address and transaction data (processed securely via Wix).

- Technical Data: IP address, browser type, and device information gathered via cookies.

2. How We Use Your Information
We use the information we collect to: - Schedule, manage, and confirm your bookings or appointments. - Send you service-related communications, including reminders and updates. - Process payments and prevent fraudulent transactions. - Improve our website and customer service.

3. Sharing Your Information
We share your data with Wix, our website platform provider, to host and operate our booking system. We do not sell or rent your personal information to third parties.

4. Your Rights Depending on your location (such as the UK/EU under GDPR), you may have the right to access, correct, or delete the personal data we hold about you.

5. Contact Us If you have questions about this policy or your data, contact us at: havelockhounds@outlook.com

Terms of Booking

These terms were last updated 9th September 2026. We reserve the right to amend or update our terms at any time.

For common questions and answers see our FAQs page.

Booking Rules & Insurance

For specific information regards Bookings, please see our dedicated Booking Rules page. We offer a copy of our Insurance Confirmation online; please click here for details of our Insurance.